Safeguarding

Protection from Abuse and Exploitation

We champion safe, respectful environments for children, young people, and adults at risk across every parish and programme.

Zero tolerance Survivor centred Shared responsibility

Rapid Response Commitments

  • Listen & protect: Immediate safety steps for anyone at risk or disclosing harm.
  • Report & escalate: Clear pathways to diocesan leadership and law enforcement.
  • Support & restore: Survivor care, confidential counselling, and non-retaliation.

All staff, volunteers, and partners sign our safeguarding pledge annually.

Prevention

Rigorous recruitment, background checks, and compulsory safeguarding induction for every role and parish volunteer.

  • Universal Code of Conduct
  • Community safeguarding briefings
  • Dedicated child protection focal points

Protection

Safe programming design, gender-sensitive spaces, and routine risk assessments to identify and reduce vulnerabilities.

  • Safeguarding built into project cycle
  • Safe feedback & complaints channels
  • Partner compliance monitoring

Response

Trained case handlers coordinate transparent, confidential investigations with the survivor’s wellbeing at the centre.

  • Documented case management steps
  • Legal and psychosocial referrals
  • Learning reviews to prevent recurrence

How to report a concern

If you witness or experience abuse, exploitation, neglect, or harassment involving Caritas Archdiocese of Juba personnel, please speak up immediately.

Confidential reporting channels

For safeguarding concerns or urgent protection-related matters, please contact Caritas Archdiocese of Juba through the official Contact page or speak directly with the relevant parish or programme representative.

What happens next

  1. We acknowledge your report and secure immediate safety.
  2. A trained case handler investigates confidentially.
  3. We agree support plans and share outcomes where appropriate.